Your IP PIN is missing, wrong, or wasn't issued to the right person — that's why the IRS keeps rejecting your return. We fix it and get you accepted fast, over the phone today. IRS-authorized e-file provider standing by.
Every rejection code has a specific fix. Tell us what you're seeing and we'll walk you through exactly what happens next.
The prior-year AGI you entered doesn't match what the IRS has on file. This is the most common reason TurboTax and other DIY software reject a return — and the most common reason it keeps happening even when the number looks right.
The IRS issued you an Identity Protection PIN but your return was filed without it, or the one you entered doesn't match. Without the correct IP PIN, the IRS will reject every submission.
If you or a dependent had a Marketplace health plan, the IRS requires Form 8962 reconciled against your 1095-A. Filing without it — or with mismatched numbers — triggers an automatic rejection.
Consumer tax apps show you error codes. We show you the door out of them.
A small sample of what happens when you hand a rejected return to a licensed preparer instead of fighting software.
The IRS sent me an IP PIN and I had no idea what to do with it. TurboTax kept rejecting me. One call with RefundIQ, fifteen minutes, done. Refund hit my account eight days later.
I had no idea what an IP PIN even was. They walked me through everything, refiled it, and didn't charge me a dollar out of pocket.
Missed my 1095-A entirely. They found it, fixed Form 8962, and my refund actually went up by $340 after the correction.
If you don't see your question, just call us — we'll answer it in under a minute.
Yes. We are IRS-authorized tax professionals with active PTINs (Preparer Tax Identification Numbers). Every return we file is signed under our firm. You can verify any preparer's PTIN through the IRS directory.
Nothing upfront and nothing out of pocket. Our fee is deducted from your federal refund through a partnered financial institution. You receive 100% of the net refund we quote you before we file — no surprises.
The difference is usually why you were rejected in the first place. Consumer software can trigger credits or miss updates that professional-grade tools catch. Your final number reflects what the IRS will actually accept.
Yes. We use IRS-compliant encrypted systems used by licensed preparers nationwide. We never request payment information, and your data is never sold or shared.
Once we refile, the IRS typically issues direct-deposit refunds within 10–21 days. We monitor acceptance and notify you immediately if anything else needs attention.
We can still help. Late returns can be filed and, in most cases, you're still owed your refund — there's no late penalty when you're getting money back. Call us and we'll walk through your specific situation.
Every day your return stays rejected is another day your money isn't yours. Our licensed preparers are standing by right now.
(844) 754-1040Enter your number. A preparer calls back within 60 seconds during business hours.