REFUNDIQ VIDEO LIBRARY
Full explanations and short videos for IRS e-file rejection codes. Choose a topic below, then use the complete code and written guide for the details that apply to your return.
Full explanation · 2:45
IND-031-04 concerns the primary taxpayer; IND-032-04 concerns the spouse. Watch why the exact code and prior-year filing history matter before changing another number.
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Full explanation · 3:12
Understand the difference between PIN types, calendar-year and tax-year references, and taxpayer, spouse or dependent requirements before choosing a filing step.
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Full explanation · 3:15
See how Marketplace coverage, Form 1095-A and Form 8962 connect, why household records can matter, and why unexpected coverage needs verification.
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Full explanation · 3:11
Separate name/SSN mismatches, duplicate-dependent claims, a dependent’s own return, IP PIN issues and possible identity misuse before changing a filing.
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Rejection-code Reel · 0:33
This short Reel shows why a prior-year AGI mismatch needs a records check before you resubmit. It highlights the prior return, late filing, processing status and amended-return questions.
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Rejection-code Reel · 0:36
This Reel connects a Form 8962 rejection with the Marketplace records you need to review. It highlights Form 1095-A, missing records and checking the amounts before correcting the return.
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Rejection-code Reel · 0:36
This Reel explains the checks to make when the primary taxpayer’s IP PIN does not match. It highlights using the current PIN for the correct person and checking every digit before retransmitting.
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Rejection-code Reel · 0:35
This Reel shows the information to check when the primary taxpayer’s name or Social Security number does not match. It highlights spelling, name changes and matching the information in official records.
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Rejection-code Reel · 0:35
This Reel focuses on the spouse’s prior-year information when an electronic return is rejected. It highlights the spouse’s prior return, the AGI entry and late-filing or processing questions to review.
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Brand Reel · 0:35
This brand Reel depicts a taxpayer seeking help with an AGI rejection and a support representative reviewing the issue. Use the guides below to identify your code and the records to check before you call.
Call RefundIQ · 844-754-1040 AGI rejection guide →These short videos introduce common checks. Your complete reject message, tax year and IRS instructions determine the next step. Each video opens alongside its written guide and official sources.
RefundIQ Tax Help is an independent tax-help business and is not affiliated with the IRS. The live-help brand Reel is a dramatized illustration.
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